A Broadmeadows retail store needed loss prevention and staff safety in one system, without turning the shop floor into something that felt like a bank vault.
This Broadmeadows retail store had a single ageing camera over the till and no way for staff to raise an alarm discreetly if a situation escalated. Stock loss had become a recurring line item, and staff safety during after-hours closing procedures was a genuine concern for the owner.
The store needed real till-point coverage, entry monitoring, and a way for staff to call for help without alerting a customer — three separate problems that needed one coherent system.
We installed camera coverage across both till points and the entry, with footage export set up for incident review rather than requiring a technician to retrieve it. A discreet duress button was fitted at the main till, wired to a monitored response service so staff can raise an alert without a customer noticing.
The full install was scheduled before opening and completed within a single trading-hours closure, with staff walked through footage export and the duress button before the store reopened.
"Staff feel safer closing up now, and we've already used the footage once to resolve a stock discrepancy in five minutes instead of a week of guessing."
The free assessment scopes till-point and entry coverage around your actual layout.
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