Nadia's family had an ageing wired alarm that either didn't work reliably or went off every time the dog walked past a sensor. Here's how we fixed both problems in the same visit.
Nadia's Sunbury home had a wired alarm system installed by the original builder over a decade ago. It had two problems: the panel was unreliable, and the motion sensors couldn't tell the difference between an intruder and the family's two large dogs — so it had effectively been switched off for months.
At the free assessment, we found 9 entry points that needed coverage and confirmed the dogs' size and typical movement patterns, since standard motion detectors would have had the same problem as the old system.
We replaced the entire system with wireless door and window sensors across all 9 entry points, paired with pet-immune motion detectors calibrated for dogs up to 40kg. The new panel integrates directly with the family's existing SecureCam app, so arming and disarming happens from their phones rather than a wall panel nobody remembered the code for.
The full system swap, including removing the old wired panel, was completed in a single day. We tested each pet-immune sensor with the dogs present before finishing the job, rather than relying on manufacturer specs alone.
"Finally an alarm that doesn't go off every time our dog walks past the sensor. Should have done this years ago."
Pet-immune sensors solve this properly — no compromises on real coverage.
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